Ordering at Shop de Trend is done entirely online, via our webshop! Once you have found an item you want to order, add it to your shopping basket and click on order.
After you have placed your order, it is not possible to make changes to it yourself. However, you can send us an e-mail to info@shopdetrend.nl or send a message via WhatsApp. Then we can see what we can do for you.
Once you have received confirmation in your mailbox, we will start working on it. Because of this, it is not possible to cancel your order. However, you can send us an e-mail to info@shopdetrend.nl or send a message via WhatsApp. Then we can see what we can do for you.
As soon as you receive a confirmation from us in your mailbox, your order has been successful! Did you not receive a confirmation? Check your spam folder first. If the confirmation is not there either, we recommend sending us an e-mail to info@shopdetrend.nl.
We use an SSL certificate at Shop de Trend. This lets you know that you can shop securely online in our webshop.
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Yes, that can be quite tricky to calculate yourself. That is why we have a wallpaper and paint calculator on our web shop! So you can calculate exactly how much you need. Handy!
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The colours of the products in real life may differ from the colours you see in the photos. On a screen, colours always look slightly different.
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Ordering at Shop de Trend is done entirely online, via our webshop! Once you have found an item you want to order, add it to your shopping basket and click on order.
The delivery time varies per product in our webshop. This is because all products are ordered specially for you. That is why the delivery time is on average 2 to 4 working days (due to longer delivery times of furniture, this delivery time may vary per product, but we will inform you about this should this be the case).
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How annoying! If you have not received your order, please email us at info@shopdetrend.nl with the information from your order. Then we will check what is going on and how we can help you.
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We deliver orders throughout the Netherlands!
You can pay for your order with iDeal and then choose your bank. Nice and easy!
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Currently, this is not (yet) possible at Shop de Trend.
Currently, this is not (yet) possible at Shop de Trend.
When you place an order with Shop de Trend, the products are ordered especially for you and customised from our suppliers. As a result, returning products is unfortunately not possible. Do you have doubts about the products in your shopping basket? Then please contact with us to schedule an appointment to drop by (if we have the chosen products in stock).
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Transport and insurance costs for returning an order are at the customer's expense.
If you can't figure it out, contact us below and we'll be happy to help!
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